Claire Duffy's blog about public speaking and communication (in real life). Speak well, do well!
Can they hear you?
To make teleconference meetings run as effectively as possible, here are a few tips to ensure that you are heard, and that you can hear.
Choose a quiet room. If you are in a busy area, close your door or find a quiet area where you can access a landline.
• Turn your mobile phone off or go to silent mode. Vibrate mode can be distracting
• Announce your name every time before you speak so that everyone knows who is contributing
• Put your phone on “mute” when not speaking or during a presentation
Background Sound and noise
Be aware that all sounds are easily picked up by telephone microphones, especially when you are using hands-free for mobile and speakerphones.
For people at the other end these noises impinge greatly on meeting discussions – whole sentences can be missed depending on the noise levels in the room.
Examples impacting call clarity are:
On many phones you can use ‘mute, which helps reduce noise on your end whilst a presentation is in progress.
Pick up and use the telephone hand-set where possible, it’s preferable to the hands-free option. When hands-free is used, the line is often very hard to hear and / or cuts out frequently.
Use a landline in preference to a mobile phone where possible. Connection quality is unreliable.
Note: If you’d like more depth and tips for dealing with all the different technologies we use, The Eloquent Woman has recently taken a much more comprehensive look at this issue.