Speak for Yourself

Claire Duffy's blog about public speaking and communication (in real life). Speak well, do well!

Teleconference tips

Can they hear you?
To make teleconference meetings run as effectively as possible, here are a few tips to ensure that you are heard, and that you can hear.
Choose  a quiet room. If you are in a busy area, close your door or find a quiet area where you can access a landline.
• Turn your mobile phone off or go to  silent mode. Vibrate mode can be distracting
• Announce your name every time before you speak so that everyone knows who is contributing
• Put your phone on “mute” when not speaking or during a presentation

Background Sound and noise
Be aware that all sounds are easily picked up by telephone microphones, especially when you are using hands-free for mobile and speakerphones.

For people at the other end these noises impinge greatly on meeting discussions – whole sentences can be missed depending on the noise levels in the room.

Examples impacting call clarity are:

  • Whispering in the background and side conversations at remote sites -these seem to spring up more readily than they would if everyone were in the same actual room
  • Rustling papers or sweet wrappers near the microphone
  • Persistent coughing
  • Water pouring from a jug

On many phones you can use ‘mute, which helps reduce noise on your end whilst a presentation is in progress.

Pick up and use the telephone hand-set where possible, it’s preferable to the hands-free option. When hands-free is used, the line is often very hard to hear and / or cuts out frequently.

Mobile phones
Use a landline in preference to a mobile phone where possible. Connection quality is unreliable.

Note: If you’d like more depth and  tips for dealing with all the different technologies we use,  The Eloquent Woman has  recently taken a much more comprehensive look at this issue.


One comment on “Teleconference tips

  1. Pingback: Speaking on Skype and in conference calls « If you speak well you can do well.

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This entry was posted on 28/09/2011 by in Presenting a speech, Public speaking.

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